Tips & How-to

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Setting up your first Virtual Agent

What is a Virtual Agent?  Having a Virtual Agent on your website or intranet is the closest thing to replicating the experience of greeting your customers when they walk into your store. Virtual Agents are chatbots that can answer questions from your customers, employees, or [...]

The Dos and Don’ts of Scheduling Microsoft Teams Meetings

Over 500,000 organizations use Microsoft Teams as their primary messaging platform and Microsoft Teams meetings have become a daily occurrence. Whether it is an interview, a conference call, or catching up with a friend, virtual meetings are here to stay. With this comes the expectation [...]

Setting up your design space in PowerPoint

PowerPoint design and presentations have been a major part of most of our work lives for quite some time now. However, not everyone is leveraging this powerful corporate presentation tool to its fullest. For designers, it's often a frustrating environment, where Photoshop and other Adobe [...]

PowerApps: Using the Accordion Layout to Digitalize Forms

Nowadays, digitizing forms is not as simple as copying the current layout and design from paper-based documents. The purpose of digitizing should help make the form easier for the end-user to navigate and complete—not to give them a headache. Not only does digitalizing allow employees [...]

How to Invite Hotmail and Gmail Users to a Microsoft Teams Meeting

Working remotely has been such a pleasure, right? Telecommuting as a concept has had a positive impact on the business environment, allowing organizations and their employees to be productive in remote locations. While the benefits of telecommuting are unprecedented and significant, working remotely has also [...]

4 non-meeting related communication tips for Microsoft Teams

When you think about Microsoft Teams, the first thing that comes to mind is probably something along the lines of hosting meetings or chatting with co-workers – but there's so much more to it. Microsoft Teams promotes efficiency and productivity within your workspace through a variety of features – no meetings required!  Let’s take a [...]

Improve Your Remote Leadership with Microsoft Teams

Leadership is not always an easy skill to acquire. For some, it comes naturally but for many, it must be taught. The tricky part about leadership, however, is that remote leadership is completely different. A manager can't just walk by to get a quick update [...]

Leverage Microsoft Forms during Teams Meetings

At this point, we’re all well aware of the struggles that arise when trying to ask a question during a large remote meeting. Either someone forgets to go off mute, there’s background noise or everyone starts talking at once – we’ve all been there. Microsoft Teams presents a much simpler option of asking a [...]

What is Microsoft Bookings?

Let's be honest, we all live very busy professional lives. Why would we waste our precious time communicating back and forth – or even pick up the phone! - with a potential client to book a consultation - we wouldn’t! Microsoft Bookings allows both you and your customers to save time and efficiently get that first meeting booked in your [...]

Why brand your virtual background in Microsoft Teams

These days practically everyone is connecting through virtual meetings. They provide the flexibility that so many people desire, even though we were slightly forced into it. However, some may say that despite all the benefits of virtual meetings, they still fall a little flat. They [...]

4 overlooked meeting options in Microsoft Teams

Organizing and attending Microsoft Teams meetings have now become everyone's job. We all hold so many video calls each day, it'd be a bummer if we didn't know how to leverage all the right meeting options! While we are busy working in these meetings, Microsoft [...]

How to find file versions in Microsoft Teams

I'm sure you've been in a situation where you accidentally click a button and all of the sudden, it's as if you're looking at a completely different document and you're wondering to yourself, what have I done? Believe it or not, you're not alone. This [...]

Using Microsoft Planner for managing project tasks

It should come as no surprise that organizations that have a project management process are far more likely to deliver projects on time and under budget than those that don't. Despite this seemingly obvious fact, it's surprising is that only 46% of organizations actually do [...]

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