Blog categories:
TechCon 365 – Dallas 2025
Our CIO, Eric Overfield, will be speaking at TechCon 365, Microsoft 365 & Power Platform Conference, on November 3–7, your go-to training conference for Microsoft 365, Power Platform, Azure, and AI! Whether you're just starting out or a seasoned expert, you'll find tailored sessions and hands-on [...]
Future-Proof Your Workforce: Why It’s Time to Go Passwordless
Join us on Thursday, October 23, 2025, from 2:00 – 3:00 PM (EST) for an engaging session on how passwordless authentication is transforming digital security and user experience. Discover why leading tech companies have already made passwords obsolete and learn how your organization can follow [...]
Why Most AI Pilots Fail and What Leaders Can Do Differently with Microsoft 365 Copilot
The Copilot Success Series This article is the first in our four-part series on making Microsoft 365 Copilot succeed. Across the series, we’ll explore why most AI pilots fail, the playbook of alignment, trust, and adoption, what real success looks like, and a 90-day [...]
Webinar Recap: 95% of AI Pilots Fail – How to Make Microsoft 365 Copilot Succeed
Date of Webinar: September 25th, 2025 Speakers: Carolyn Gjerde, Technology Analyst Team Lead | Jeff Schwalm, Director of Sales AI is everywhere... but how do you make it work for your organization? On September 25th, Creospark hosted “95% of AI Pilots Fail - How [...]
AI Ethics and Hallucination Management: Navigating the Risks of Intelligent Tools
The Double-Edged Sword of AI Generative AI can transform how organizations operate. It can summarize lengthy reports, draft professional communications, and analyze complex datasets in seconds. But with that power comes risk. Two particular challenges stand out for every business leader: Hallucination Management - [...]
Decision Matrix: Which AI Fits Your Organization?
The AI Choice Dilemma Artificial Intelligence is no longer a “future” conversation, it’s here, embedded in business workflows, and transforming how teams operate. But as AI tools flood the market, a big question looms for decision-makers: Which AI is the right fit for my [...]
AI SmackDown: Microsoft 365 Copilot vs. ChatGPT – Choosing Your Ultimate AI Sidekick
By Eric Overfield – August 2025 Artificial Intelligence is transforming the workplace, but not all AI tools step into the ring equally equipped. For those of us that have invested in the Microsoft 365 ecosystem and are looking to provide AI driven productivity solutions [...]
Explore GPT-5 in Microsoft Copilot: Lead the Future With AI
The future of work just got smarter. GPT-5, OpenAI’s most advanced AI model to date, is now live in Microsoft 365 Copilot and Copilot Studio, and it’s already reshaping how teams collaborate, create, and make decisions. At Creospark, we believe technology should work for [...]
Are You Still Running SharePoint On-Premises Servers? Here’s Why You Need to Migrate to SharePoint Online — Before It’s Too Late
Security is no longer optional. If your organization is still using SharePoint on-premises server software for content management, it’s time to move to SharePoint Online. We can help you do it fast, safely, and with long-term success. Critical Security Warning for SharePoint Server Users [...]
SharePoint Alerts are Retiring: What You Need to Know and How to Prepare
Microsoft is continuing its push toward a more modern, secure, and integrated digital workplace. As part of this evolution, SharePoint Alerts will be officially retired by July 2026. This change affects all Microsoft 365 tenants and marks a significant shift in how organizations manage [...]
Microsoft 365 Copilot Connectors for People Data: Unifying Identity Across the Digital Workplace
Empowering a Unified View of People in Microsoft 365 In today’s hybrid workplace, people data lives in many places—HR systems, collaboration tools, and identity platforms. But when this data is fragmented, it creates friction: outdated profiles, inconsistent search results, and incomplete context for [...]
What is Microsoft AI Builder?
Interested in building an AI model tailored to your business needs but not sure where to start? Microsoft's AI Builder, part of the Microsoft Power Platform, is your all-in-one solution. This guide will walk you through using AI Builder and answer common questions, so [...]
What is Responsible AI?
Movies depicting AI as world dominators, like The Terminator, can create an exaggerated view of this technology. Given the buzz around AI and its complexity, it’s natural to be cautious, especially if you’ve ever watched any of the AI fear-mongering movies. Although you don’t have [...]
Unwrapping the Magic | Creating a Festive Requirements Power App with Microsoft Copilot
As the holiday season approaches, Microsoft Copilot and Power Platform join forces to usher in a new era of app development and process transformation. But what does this process look like? In this festive blog, envisioned by Carolyn Gjerde, Technology Analyst Team Lead of Creospark, [...]
Improving Holiday Team Performance with a Weekly Check-ins Workflow via Power Automate
As the holiday season approaches, Marcus Buckingham's wisdom on enhancing team performance becomes even more pertinent, emphasizing the significance of weekly check-ins focused on near-term future work. This approach not only allows direct reports to prioritize their tasks for the holiday season but also ensures [...]
Jingle All the Way to Efficiency | Streamlining SharePoint Site Provisioning with Power Apps and Power Automate
SharePoint serves as a powerful hub for collaboration, document management, and information sharing, but the complexity of provisioning SharePoint sites can often be a daunting task, especially during the festive season. The creation and configuration of site collections, subsites, libraries, lists, and permissions can feel [...]
Unwrapping SharePoint Premium | Microsoft Holiday Gift to You
'Tis the season of generosity, and Microsoft is unveiling a special holiday surprise just for you! In the digital realm of today, content stands as the lifeblood of every organization—a medium where extraordinary teams collaborate to craft exceptional products and services, bringing joy to customers. [...]
Inbox Bliss | ‘Save My Email Attachments to SharePoint’ Spreads Tidings of Efficiency
In the quest for efficiency, managing the daily flood of emails, often packed with important attachments, is a major challenge for professionals. That's where the "Save my Email Attachments to a SharePoint Document Library" workflow steps in as a productivity booster. This nifty automation tool [...]
Guiding the Service Sleigh | Copilot Lights the Way to Exceptional Service with Dynamics 365 Customer Service
'Tis the season of warmth and connection, where exceptional customer service is the ultimate gift for thriving businesses. Enter Dynamics 365 Customer Service, unwrapping the present of extraordinary service with its revolutionary AI-powered tool, Copilot. Copilot transforms the agent experience—by offering real-time assistance, smoothing case [...]
Sleighing Support | Create a Support Portal Using Power Pages
Exceptional customer support isn't just crucial—it's often the deciding factor between a won or lost customer. Enter the support portal—a holiday helper to elevate your support game. Join us as we unwrap what a support portal is, its business significance, and a quick guide to [...]










