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AI Ethics and Hallucination Management: Navigating the Risks of Intelligent Tools
The Double-Edged Sword of AI Generative AI can transform how organizations operate. It can summarize lengthy reports, draft professional communications, and analyze complex datasets in seconds. But with that power comes risk. Two particular challenges stand out for every business leader: Hallucination Management - [...]
Decision Matrix: Which AI Fits Your Organization?
The AI Choice Dilemma Artificial Intelligence is no longer a “future” conversation, it’s here, embedded in business workflows, and transforming how teams operate. But as AI tools flood the market, a big question looms for decision-makers: Which AI is the right fit for my [...]
AI SmackDown: Microsoft 365 Copilot vs. ChatGPT – Choosing Your Ultimate AI Sidekick
By Eric Overfield – August 2025 Artificial Intelligence is transforming the workplace, but not all AI tools step into the ring equally equipped. For those of us that have invested in the Microsoft 365 ecosystem and are looking to provide AI driven productivity solutions [...]
Discover What’s New with Microsoft Copilot: June Refresh
Your workflow just leveled up. As announced at this year’s Microsoft Build, the latest Microsoft 365 Copilot updates are here, and they’re designed to make your daily grind faster, easier, and more intelligent. From AI-generated audio summaries to a completely redesigned chat experience, the [...]
CIS vs. NIST: The Cybersecurity Workout Your Organization Needs
Just like getting in physical shape, building cyber resilience requires both endurance and strength. Cardio boosts your stamina; strength training builds resilience. In cybersecurity, CIS Controls and the NIST Cybersecurity Framework are your cardio and strength routines. Together, they form a balanced strategy to help [...]
Everything you need to know about Microsoft Power Apps
In the fast-paced world of low-code development, staying ahead requires leveraging the latest tools and enhancements to streamline app creation and improve user experiences. The January 2025 update to Microsoft Power Apps introduced a suite of innovative features designed to enhance developer productivity and [...]
Redefining Sales Strategies with Copilot for Sales
Transforming Sales with AI: Copilot for Sales in Action In the dynamic world of sales, productivity and efficiency are paramount. Copilot for Sales, a role-specific AI assistant, bridges the gap between customer relationship management (CRM) systems and Microsoft 365 productivity tools. Designed to integrate [...]
Microsoft 365 Copilot for Service: AI-Powered Support for Customer Service Teams
Enhance Customer Service with AI-Powered Assistance Microsoft 365 Copilot for Service is transforming customer support by leveraging generative AI to streamline workflows, boost agent productivity, and enhance customer experiences. By integrating seamlessly with existing customer service platforms, Copilot provides AI-powered guidance in real time, [...]
Become an expert at managing your Microsoft Teams workflow
You may have been using Microsoft Teams for years but there are still a few hidden gems that can level up your experience and bring some zen to your workday. These Teams features have helped me plan ahead and maintain a healthy work-life balance. [...]
Power Automate Your Way Through Tasks
You're hit with that sinking feeling—you forgot to reply to that urgent email. Out of panic, you sprint to your inbox to draft a response that you should sent days ago. It happens to the best of us, especially when your inbox is overflowing, [...]
Supercharge your productivity with Microsoft Loop and Microsoft Copilot in Word
If you find yourself wishing for more than 24 hours in a day, you're not alone. While I'm no Doctor Strange and can't bend time, I do have some tips that might make it seem like I can. I've found ways to use some [...]
Fight the Sunday Scaries with Microsoft Planner and Outlook
Do you ever get that twinge of the "Sunday scaries" as Monday approaches? I used to feel the same way until I started using Microsoft Planner and Outlook to turn my overwhelmingly long task list into an organized plan of action. Now, I start [...]
5 Must-Know Use Cases for Microsoft AI in Healthcare
Does AI have a place in healthcare? According to a Microsoft-commissioned study through IDC, 79% of healthcare organizations are currently using AI technology and experiencing a return on their AI investments within 14 months. AI has the potential to transform healthcare by supporting healthcare [...]
A complete guide on Microsoft Dataverse: Best practices and tips
It’s no secret that data lies at the heart of every organization's success. Efficient data management, storage, and integration are crucial for driving business agility, enhancing decision-making, and fostering innovation. That’s where Microsoft Dataverse comes in—a robust and secure data platform that empowers organizations [...]
What is Microsoft AI Builder?
Interested in building an AI model tailored to your business needs but not sure where to start? Microsoft's AI Builder, part of the Microsoft Power Platform, is your all-in-one solution. This guide will walk you through using AI Builder and answer common questions, so [...]
What is Responsible AI?
Movies depicting AI as world dominators, like The Terminator, can create an exaggerated view of this technology. Given the buzz around AI and its complexity, it’s natural to be cautious, especially if you’ve ever watched any of the AI fear-mongering movies. Although you don’t have [...]
Copilot Readiness Checklist for the Power Platform
If you haven’t been living under a rock, you have probably heard the word on the street — Copilot is in, and everyone’s trying to figure out what it is and how to use it. Among other uses, this virtual AI assistant lets you converse [...]
Getting Started with Copilot in Power Platform
Have you ever wished you could just ask someone else to do your work for you? With Microsoft 365 Copilot’s integration into the Power Platform, your wishes can become a reality. Copilot, an AI-powered assistant, can help you develop apps and build automated workflows just [...]
Unwrapping the Magic | Creating a Festive Requirements Power App with Microsoft Copilot
As the holiday season approaches, Microsoft Copilot and Power Platform join forces to usher in a new era of app development and process transformation. But what does this process look like? In this festive blog, envisioned by Carolyn Gjerde, Technology Analyst Team Lead of Creospark, [...]
Improving Holiday Team Performance with a Weekly Check-ins Workflow via Power Automate
As the holiday season approaches, Marcus Buckingham's wisdom on enhancing team performance becomes even more pertinent, emphasizing the significance of weekly check-ins focused on near-term future work. This approach not only allows direct reports to prioritize their tasks for the holiday season but also ensures [...]
