Process transformation

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Setting up your first Virtual Agent

What is a Virtual Agent?  Having a Virtual Agent on your website or intranet is the closest thing to replicating the experience of greeting your customers when they walk into your store. Virtual Agents are chatbots that can answer questions from your customers, employees, or [...]

Dataverse: 6 Easy Steps to Enable Column Level Security

Were you ever worried about who has permission to see sensitive information stored within the companies database? Nowadays, a business' data has evolved from being stored in traditional files and cabinets to being fully on the cloud.  With the Implementation of the Microsoft Power Platforms [...]

PowerApps: Using the Accordion Layout to Digitalize Forms

Nowadays, digitizing forms is not as simple as copying the current layout and design from paper-based documents. The purpose of digitizing should help make the form easier for the end-user to navigate and complete—not to give them a headache. Not only does digitalizing allow employees [...]

SharePoint Syntex – features and elements explained

SharePoint has been around for many years. Since 2001! It is still a fan-favourite content management platform, first on-premises then in the cloud. According to Microsoft, as of July 2017 SharePoint had 190 million users across 200,000 customer organizations. Just as the rest of the [...]

Five different types of Microsoft Power Automate Flows

Power Automate Flows may seem complicated to your average 'non-techy' person. No judgement! It's one of those things that looks scary from the outside but really doesn't take long to grasp. Let's simplify it - Power Automate can help you streamline your data processes. However, [...]

Using Microsoft Planner for managing project tasks

It should come as no surprise that organizations that have a project management process are far more likely to deliver projects on time and under budget than those that don't. Despite this seemingly obvious fact, it's surprising is that only 46% of organizations actually do [...]

Enable content approval flows and assign approval tasks

If you're looking to automate, standardize, and streamline your processes - workflows are just what you need. Power Automate (part of the Power Platform) is a service that allows you to do just that - automate. You have the ability to create automated workflows between [...]

OneDrive and Power Automate: save yourself more time

If you're a Microsoft 365 user, you probably already use OneDrive and SharePoint, but Power Automate? Probably not so much. It's probably no surprise to you that OneDrive is a leader amongst productivity tools to: Find and share any of your files from any device, [...]

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