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Copilot Agent Flow vs Power Automate Flow: Everything you Need to Know
Copilot Agent Flow vs Power Automate Flow: Everything you Need to Know Microsoft’s latest addition to Copilot Studio amazes yet again. A new kind of automation flow: Agent Flow, enables you to directly integrate backend automations through your AI-driven Copilot. At Creospark, we’re getting [...]
Microsoft Power BI: Dynamically Split Columns Using Text Matches
Imagine you’re working in Power BI and come across a dataset where first and last names are stored in a single column—like “JohnDoe” instead of the more readable “John Doe”. This can make sorting, filtering, and analysis more challenging, especially when you need to [...]
Everything you need to know about Microsoft Power Apps
In the fast-paced world of low-code development, staying ahead requires leveraging the latest tools and enhancements to streamline app creation and improve user experiences. The January 2025 update to Microsoft Power Apps introduced a suite of innovative features designed to enhance developer productivity and [...]
AI Readiness: Optimizing Governance for SharePoint and Teams
AI Readiness: Optimizing Governance for SharePoint and Teams With AI playing an increasingly central role in today’s workplace, having structured governance is no longer optional—it’s essential. Microsoft 365 tools like SharePoint and Teams empower organizations with seamless collaboration, but without proper governance, they [...]
Redefining Sales Strategies with Copilot for Sales
Transforming Sales with AI: Copilot for Sales in Action In the dynamic world of sales, productivity and efficiency are paramount. Copilot for Sales, a role-specific AI assistant, bridges the gap between customer relationship management (CRM) systems and Microsoft 365 productivity tools. Designed to integrate [...]
Copilot in Dynamics 365 Customer Service: AI-Powered Efficiency for Support Teams
Elevate Customer Service with AI-Driven Assistance 2025 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organizations are discovering how they can empower agents to provide faster, more personalized service using next-generation AI. Copilot in Dynamics [...]
Microsoft 365 Copilot for Service: AI-Powered Support for Customer Service Teams
Enhance Customer Service with AI-Powered Assistance Microsoft 365 Copilot for Service is transforming customer support by leveraging generative AI to streamline workflows, boost agent productivity, and enhance customer experiences. By integrating seamlessly with existing customer service platforms, Copilot provides AI-powered guidance in real time, [...]
AI in the Public Sector: Making Work Easier with Microsoft 365 Copilot
The future is not just on the horizon; it's here now, transforming the way public sectors operate. Learn from our experts, Eric Overfield and Cristal Amurao, on how you in the public sector can leverage tools like Microsoft 365 Copilot and Copilot Studio to [...]
AI is Reshaping Government Services
The Future is Now: AI's Impact on Public Sector Operations The future is not just on the horizon; its here now, transforming the way we operate. With advancements to machine learning, natural language processing, and data analytics, AI is poised to enhance the efficiency [...]
Introducing Microsoft 365 Copilot Chat
Revolutionizing Work with Microsoft 365 Copilot Chat To stay ahead in today's fast-paced business world, leveraging the latest technology is crucial. Microsoft leads in innovation, and its new Microsoft 365 Copilot Chat is a testament to that. Announced on January 15, 2025, this feature [...]
12 Days of Security — Strengthening Your Organization
Over the past 11 days, we’ve shared actionable insights to help you improve your Microsoft Secure Score. This security analytics tool provides a numerical representation of your organization’s security posture, guiding you to strengthen your defenses against evolving cyber threats. In case you missed [...]
Tip #11: Manage Security Policies
In the ever-changing landscape of cybersecurity, managing security policies is crucial for protecting organizational assets. Regularly conducting security assessments and updating policies based on the latest threats helps keep your organization on top of evolving cyber risks. This approach not only helps safeguard sensitive [...]
Tip #10: Restrict Data Access to Verified Publishers
Ensuring that sensitive information is only accessed by trusted applications is critical for data security in today's digital landscape. Limiting access to sensitive information to applications approved by their own IT security team can significantly reduce the risk of data breaches and unauthorized access. [...]
Tip #9: Leverage Safe Links and Safe Attachments
In the digital age, email remains a primary vector for cyberattacks, with malicious links and attachments posing serious threats to organizational security. Microsoft Defender for Office 365 offers powerful features like Safe Links and Safe Attachments to protect against these threats. Enabling these features [...]
Tip #8: Monitor and Respond to Security Alerts
In today’s rapidly evolving cybersecurity landscape, timely detection and response to possible threats are vital for protecting your organization’s assets. Microsoft Defender for Endpoint is a comprehensive security solution that monitors suspicious activity and helps organizations respond promptly to potential threats. By leveraging this [...]
Tip #7: Cloud Application Security
With the quickly evolving technology of today, the use of cloud applications has become universal. However, this widespread adoption also brings significant security challenges. Cloud Application Security is a critical tool that allows organizations to actively monitor app usage and detect suspicious behaviour. By [...]
Tip #6: Data Loss Prevention (DLP)
In today’s digital age, safeguarding sensitive information is crucial for any organization. Data Loss Prevention (DLP) policies are essential tools that help to prevent your organization’s sensitive information from being exposed. By implementing DLP policies, organizations can support the security of confidential data, even [...]
Tip #5: Sensitivity Labels
In the world of data security, sensitivity labels play a vital role in keeping your sensitive information safe. By correctly using sensitivity labels in emails or documents, organizations can automatically enforce encryption and restrict access to ensure that only authorized individuals can view or [...]
Tip #4: Protect Data with Encryption
Protecting sensitive information has become paramount in today’s digital age. One of the best ways to safeguard your data is through encryption. By encrypting your emails and documents, when they are shared outside your organization increases protection. This practice not only secures your sensitive [...]
Tip #3: Microsoft Defender for Endpoint
In today’s ever-evolving IT landscape, cyber threats are rapidly evolving, making proactive monitoring and timely response crucial. Maintaining a high secure score has never been more important, and one key strategy to achieve this is Microsoft Defender for Endpoint, a comprehensive security solution that [...]
