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Microsoft 365 Copilot for Service: AI-Powered Support for Customer Service Teams
Enhance Customer Service with AI-Powered Assistance Microsoft 365 Copilot for Service is transforming customer support by leveraging generative AI to streamline workflows, boost agent productivity, and enhance customer experiences. By integrating seamlessly with existing customer service platforms, Copilot provides AI-powered guidance in real time, [...]
AI is Reshaping Government Services
The Future is Now: AI's Impact on Public Sector Operations The future is not just on the horizon; its here now, transforming the way we operate. With advancements to machine learning, natural language processing, and data analytics, AI is poised to enhance the efficiency [...]
Revolutionize Your Nonprofit with AI: Microsoft Copilot, Agents, and Microsoft Copilot Studio
In a recent session, Eric Overfield explored the transformative impact of Microsoft 365 Copilot for nonprofit organizations. From boosting productivity to optimizing operations, Eric shared invaluable insights on how AI-powered tools can help nonprofits achieve more with fewer resources. Here’s a recap of the [...]
Revolutionize Your Nonprofit with Microsoft Copilot, Agents, and Microsoft Copilot Studio
Join us for an insightful discussion where we will explore harnessing the power of Microsoft Copilot, agents, and Microsoft Copilot Studio to empower non-profit organizations with tailored AI solutions. This session will guide you through the process of selecting the most suitable Copilot solution for [...]
Flexible Billing Options for Microsoft 365 Copilot
Microsoft 365 Copilot has been a game-changer for organizations, bringing the power of AI directly into tools you use daily. Whether you’re enhancing productivity, improving sales processes, or delivering exceptional service for your customer, Copilot makes it easier to get more done. Now, starting [...]
How to prepare your data to get the best results from AI
Artificial intelligence (AI) is a powerful tool that can help your businesses automate data processing and derive value. However, the quality of the results produced by AI algorithms is only as good as the quality of the data fed into them. In other words, [...]
62 real world use cases of Copilot in Microsoft 365
Generative AI is the new frontier, and among all the emerging models, Microsoft Copilot stands out with its deep integration with the Microsoft 365 suite. Copilot enables users to get the most out of their Microsoft 365 subscriptions. Whether it's using Copilot to draft [...]
Curating a Castle for your Copilot to Shine | Governance & Data for AI Success
Copilot can be your ally or another frustrating tech tool you have to deal with. If you put garbage in your Copilot, you get garbage out. If you take the time to understand how to prepare your data for AI, Copilot will become your knight [...]
Webinar Recap | Curating a Castle for your Copilot to Shine
In our recent webinar, we explored Generative AI and its key components, including Copilot, governance best practices, and data management strategies. Our host, Jed Cawthorne, provided valuable insights into enhancing productivity through Copilot, establishing a robust Microsoft 365 Governance Plan, and training on AI governance [...]
Webinar Recap | Beginner’s Guide to Microsoft 365 Copilot
In our recent webinar, we explored the exciting world of Microsoft 365 Copilot and its potential to revolutionize productivity across apps like Outlook, Teams, Word, Excel, and PowerPoint. Our esteemed host, Jed Cawthorne, took us on an insightful journey, providing a beginner's guide to this [...]
