Chatbots. You’ve probably seen one before, perhaps on a website or in your organization. They’ve come a long way, becoming smarter every day thanks to artificial intelligence. Companies like Microsoft are enabling anyone— coders and non-coders alike— to easily create bots. This influx of bots [...]
Every day your customer service team gets stuck answering the same questions, wasting your time and money. So how does one solve this? Most would say FAQ pages, but the reality is FAQ pages can be difficult to navigate, cumbersome, and outright boring. Just think [...]
What is a Virtual Agent? Having a Virtual Agent on your website or intranet is the closest thing to replicating the experience of greeting your customers when they walk into your store. Virtual Agents are chatbots that can answer questions from your customers, employees, or [...]
Fill the form below to be added to our mailing list. We will send you our monthly (we promise) newsletter, filled with trending technology information, productivity tips, articles and the scoop on our events.