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Copilot Agent Flow vs Power Automate Flow: Everything you Need to Know
Copilot Agent Flow vs Power Automate Flow: Everything you Need to Know Microsoft’s latest addition to Copilot Studio amazes yet again. A new kind of automation flow: Agent Flow, enables you to directly integrate backend automations through your AI-driven Copilot. At Creospark, we’re getting [...]
Microsoft Power BI: Dynamically Split Columns Using Text Matches
Imagine you’re working in Power BI and come across a dataset where first and last names are stored in a single column—like “JohnDoe” instead of the more readable “John Doe”. This can make sorting, filtering, and analysis more challenging, especially when you need to [...]
Everything you need to know about Microsoft Power Apps
In the fast-paced world of low-code development, staying ahead requires leveraging the latest tools and enhancements to streamline app creation and improve user experiences. The January 2025 update to Microsoft Power Apps introduced a suite of innovative features designed to enhance developer productivity and [...]
AI Readiness: Optimizing Governance for SharePoint and Teams
AI Readiness: Optimizing Governance for SharePoint and Teams With AI playing an increasingly central role in today’s workplace, having structured governance is no longer optional—it’s essential. Microsoft 365 tools like SharePoint and Teams empower organizations with seamless collaboration, but without proper governance, they [...]
Redefining Sales Strategies with Copilot for Sales
Transforming Sales with AI: Copilot for Sales in Action In the dynamic world of sales, productivity and efficiency are paramount. Copilot for Sales, a role-specific AI assistant, bridges the gap between customer relationship management (CRM) systems and Microsoft 365 productivity tools. Designed to integrate [...]
Copilot in Dynamics 365 Customer Service: AI-Powered Efficiency for Support Teams
Elevate Customer Service with AI-Driven Assistance 2025 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organizations are discovering how they can empower agents to provide faster, more personalized service using next-generation AI. Copilot in Dynamics [...]
Microsoft 365 Copilot for Service: AI-Powered Support for Customer Service Teams
Enhance Customer Service with AI-Powered Assistance Microsoft 365 Copilot for Service is transforming customer support by leveraging generative AI to streamline workflows, boost agent productivity, and enhance customer experiences. By integrating seamlessly with existing customer service platforms, Copilot provides AI-powered guidance in real time, [...]
AI in the Public Sector: Making Work Easier with Microsoft 365 Copilot
The future is not just on the horizon; it's here now, transforming the way public sectors operate. Learn from our experts, Eric Overfield and Cristal Amurao, on how you in the public sector can leverage tools like Microsoft 365 Copilot and Copilot Studio to [...]
AI is Reshaping Government Services
The Future is Now: AI's Impact on Public Sector Operations The future is not just on the horizon; its here now, transforming the way we operate. With advancements to machine learning, natural language processing, and data analytics, AI is poised to enhance the efficiency [...]
Revolutionize Your Nonprofit with AI: Microsoft Copilot, Agents, and Microsoft Copilot Studio
In a recent session, Eric Overfield explored the transformative impact of Microsoft 365 Copilot for nonprofit organizations. From boosting productivity to optimizing operations, Eric shared invaluable insights on how AI-powered tools can help nonprofits achieve more with fewer resources. Here’s a recap of the [...]
Revolutionize Your Nonprofit with Microsoft Copilot, Agents, and Microsoft Copilot Studio
Join us for an insightful discussion where we will explore harnessing the power of Microsoft Copilot, agents, and Microsoft Copilot Studio to empower non-profit organizations with tailored AI solutions. This session will guide you through the process of selecting the most suitable Copilot solution for [...]
Flexible Billing Options for Microsoft 365 Copilot
Microsoft 365 Copilot has been a game-changer for organizations, bringing the power of AI directly into tools you use daily. Whether you’re enhancing productivity, improving sales processes, or delivering exceptional service for your customer, Copilot makes it easier to get more done. Now, starting [...]
The implications of generative AI in the legal space
The use of AI in the legal space is not new at all. There are hundreds of legal tech AI vendors and thousands of law firms of all sizes and corporate legal departments (CLDs) that are using specialized legal tech tools that include the [...]
It’s time to break up with your passwords
How Microsoft and other industry leaders are embracing a more secure and convenient way of logging in We broke up with passwords, and it's high time you did, too. Passwords have long been the standard to authenticate users, not because they're the best [...]
Optimize your day-to-day tools for increased efficiency – templates, tips, and more
There's nothing better than cruising through the workweek feeling calm and collected. It's a difficult state to achieve, especially when you're managing multiple priorities and projects. What I've found effective is leveling up the way you use your daily apps. These small changes in [...]
Become an expert at managing your Microsoft Teams workflow
You may have been using Microsoft Teams for years but there are still a few hidden gems that can level up your experience and bring some zen to your workday. These Teams features have helped me plan ahead and maintain a healthy work-life balance. [...]
Power Automate Your Way Through Tasks
You're hit with that sinking feeling—you forgot to reply to that urgent email. Out of panic, you sprint to your inbox to draft a response that you should sent days ago. It happens to the best of us, especially when your inbox is overflowing, [...]
Supercharge your productivity with Microsoft Loop and Microsoft Copilot in Word
If you find yourself wishing for more than 24 hours in a day, you're not alone. While I'm no Doctor Strange and can't bend time, I do have some tips that might make it seem like I can. I've found ways to use some [...]
Fight the Sunday Scaries with Microsoft Planner and Outlook
Do you ever get that twinge of the "Sunday scaries" as Monday approaches? I used to feel the same way until I started using Microsoft Planner and Outlook to turn my overwhelmingly long task list into an organized plan of action. Now, I start [...]
Microsoft Copilot for Financial Services
Generative AI is the talk of the town, and no industry is more poised to reap its rewards than finance, thanks to Microsoft's new tool Copilot for Finance in Microsoft 365. In next three to five years, 68% of CFOs expect revenue growth from [...]
