Blog categories:
Microsoft 365 E7 Licensing: Big Shift Towards AI as a Core Enterprise Platform
Early this year, Microsoft signaled a potential Microsoft 365 E7 licensing tier. For years, enterprise customers have speculated whether an E7 plan would follow E5, especially as Microsoft continues layering separately priced capability onto existing plans. Initially, the idea seemed unlikely. The January 2026 episode of Directions [...]
Webinar Recap – Governance in the Age of AI: Building Trust and Readiness for Microsoft 365 Copilot
Microsoft 365 Copilot is transforming how organizations write‚ analyze‚ and collaborate with Word‚ Outlook‚ Teams‚ SharePoint‚ and OneDrive․ With AI in the flow of work‚ leaders are asking an important question: Is our Microsoft 365 environment ready to support AI responsibly, and can we [...]
Copilot for Legal: Protecting Confidentiality While Boosting Productivity
Most managing partners, general counsel, and legal operations leaders aren’t asking whether AI is powerful. They already know it is. The real concern is simpler and more serious: Can we use AI without putting client confidentiality, ethical walls, or professional responsibility at risk? In [...]
How Law Firms Can Maximize Hourly Billing Efficiency with AI
Hourly billing has long been the financial foundation of legal practices. It reflects expertise, accountability, and the value of a lawyer’s judgment. But beneath that structure lies a deeper challenge; lawyers are working more than ever, yet billing less than they’d expect for the effort they put. The problem isn’t competence or commitment, it’s the mounting [...]
Microsoft Copilot Scheduled Prompts: What They Are, Why They Matter & How to Use Them
There are many benefits of adopting Microsoft 365 Copilot for organizations, and you can find productivity gains in features much simpler than advanced agents or customized automation. For one such feature, consider: Scheduled Prompts. Scheduled prompts take Copilot from taking passive actions directed by [...]
Hybrid Work Isn’t Settled: What M365 Data Reveals About How Teams Really Collaborate
Hybrid work fails sometimes. Surprisingly, it usually isn’t because of where people are working. Rather, hybrid work breaks down as teams use meetings to make up for poor documentation, unclear ownership, and the issue of knowledge both living everywhere and being impossible to find at the same time. There’s a clear pattern found in Microsoft 365 [...]
Preparing Your Legal Department for Microsoft 365 AI Agents: A Readiness Checklist
Preparing a legal department for AI agents is not primarily a technology exercise. In the Microsoft 365 ecosystem, it is a discipline rooted in information architecture, permissions, governance, and clearly defined legal accountability. Microsoft 365 based AI agents such as Microsoft 365 Copilot and [...]
AI in Legal Services: Opportunities and Challenges
Legal teams work with research, contracts, compliance, and advisory work on a daily basis - which can be tedious and time-consuming. However, technology is evolving, and the use of AI in legal services can enable faster work, improved consistency, and scalable support for legal professionals. While this is exciting, there also exist [...]
Day 11 – Keeping Our HR Intranet Clear in a Remote-First Organization
Creospark is a remote-first organization, which means our intranet is where employees go first for HR information. Policies, benefits, onboarding resources, and everyday guidance all live in one place and they need to be easy to find, understand, and trust. As the organization grows, keeping intranet content accurate and [...]
Day 9 – Mondays Made Easy: How Copilot Transforms My Work Week
A few moons ago, when I first heard of AI, I rejected the idea of it, I decided to avoid using itnot realizing it was counterproductive. It took me five minutes to make peace with it, andbefore I knew it, I was creating an [...]
Day 8 – Supercharge Your Internal Communications with Copilot in SharePoint
As part of our 12 Days of AI campaign, we’re unwrapping some of the most powerful AI gifts available from Microsoft: Copilot in SharePoint. Think of it as your digital elf, ready to help you craft engaging content, streamline workflows, and spread cheer across your organization. Why SharePoint Copilot [...]
Day 2 – Feedback Flurries to Focused Reviews with Copilot
Feedback Flurries to Focused Reviews with Copilot Streamline Your Employee Reviews This Holiday Season Introduction Writing performance reviews, especially those involving 360-degree feedback, cansometimes feel more tangled than a string of holiday lights. Copilot can act as your littlehelper to [...]
Webinar Recap – Microsoft Ignite Unpacked: Roundtable Insights with Our Experts
Looking to make sense of the biggest announcements from Microsoft Ignite 2025? Our recent webinar, Microsoft Ignite Unpacked: Roundtable Insights with Our Experts, broke down why this year’s innovations matter and how they can transform your organization’s digital employee experience. From AI-powered productivity to [...]
Your 90-Day Roadmap toward Copilot Success
The Copilot Success Series This article is the final entry in our four-part series on making Microsoft 365 Copilot succeed; feel free to explore the other blogs. We’ve covered why most AI pilots fail, the playbook of alignment, trust, and adoption, and what success looks [...]
What Copilot Success Really Looks Like
The Copilot Success Series This article is the third in our four-part series on making Microsoft 365 Copilot succeed. In Blog 1, we explored why most AI pilots fail. In Blog 2, we introduced the playbook of alignment, trust, and adoption. Today, we focus [...]
The Copilot Playbook — Alignment, Trust, and Adoption
The Copilot Success Series This article is the second in our four-part series on making Microsoft 365 Copilot succeed. In Blog 1, we explored why most AI pilots fail and what leaders can do differently. Today, we move from lessons learned to a practical [...]
Why Most AI Pilots Fail and What Leaders Can Do Differently with Microsoft 365 Copilot
The Copilot Success Series This article is the first in our four-part series on making Microsoft 365 Copilot succeed. Across the series, we’ll explore why most AI pilots fail, the playbook of alignment, trust, and adoption, what real success looks like, and a 90-day [...]
Webinar Recap: 95% of AI Pilots Fail – How to Make Microsoft 365 Copilot Succeed
Date of Webinar: September 25th, 2025 Speakers: Carolyn Gjerde, Technology Analyst Team Lead | Jeff Schwalm, Director of Sales AI is everywhere... but how do you make it work for your organization? On September 25th, Creospark hosted “95% of AI Pilots Fail - How [...]
Why 95% of AI Pilots Fail — and How to Succeed with Microsoft 365 Copilot
AI is everywhere, but success isn’t. A recent MIT study found that 95% of enterprise AI pilots fail to deliver measurable impact. Don’t let your Microsoft 365 Copilot rollout be another statistic. Join us for a practical, no-fluff session that reveals why most AI [...]
95% of AI Pilots Fail — How to Make Microsoft 365 Copilot Succeed
Most organizations are testing AI, but according to a new MIT study, 95% of enterprise pilots fail to deliver measurable impact. Don’t let your Microsoft 365 Copilot rollout become one of them. In this session, we’ll unpack why so many AI projects stall and share a [...]
