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Setting up your first Virtual Agent

What is a Virtual Agent?  Having a Virtual Agent on your website or intranet is the closest thing to replicating the experience of greeting your customers when they walk into your store. Virtual Agents are chatbots that can answer questions from your customers, employees, or [...]

The Dos and Don’ts of Scheduling Microsoft Teams Meetings

Over 500,000 organizations use Microsoft Teams as their primary messaging platform and Microsoft Teams meetings have become a daily occurrence. Whether it is an interview, a conference call, or catching up with a friend, virtual meetings are here to stay. With this comes the expectation [...]

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