Templates in Microsoft Teams: An Easy Way to Customize Teams in your Organization

Now that workplaces are increasing their online and work-from-home capabilities, Microsoft Teams is an important tool for ensuring information is delivered efficiently and effectively, and your people stay connected. It is hard for some users to understand their tasks, ask questions, and stay focused while working online. That is where Microsoft Teams templates can help.

The Templates in Microsoft Teams are a useful capability for administrators to quickly deploy Teams in their organization. Users are given the choice to choose templates that best suit the team they want to create, with a variety of pre-defined and customizable options. These templates come with channels, tabs, and pre-installed apps that keep users engaged and up to date on what’s happening in their organization. If you find that none of the pre-created templates fit your needs, you can easily create your own template, modify existing templates, or apply existing templates to new teams.

There are many pre-defined templates available when you create your team from the template:

Shows what the screen looks like when you create a new team in microsoft teams.

 

All of these templates have pre-defined Channels, Tabs, and Apps which can visually be seen and customized during the creation process:

Shows the apps and channels that come with a template.

Other Teams settings can still be customized during the creation process:

SHows fields to fill in after selecting a Microsoft Teams Template.

Once the team is created, users received guidance on how to best use and customize the team:

Shows prompts microsoft gives after a template is chosen and customized.

Template options for Teams administrators

Through the Microsoft Teams Admin Center, Teams administrators in organizations can create their own custom templates from scratch, start from an existing template or even templatize an existing team in your tenant:

Shows the admin page when creating a new team

 

Walk-through of Team from the template creation process

Step 1: At the bottom left of your Microsoft Teams experience (browser or client), click “Join or create a team”. Next, there is an option to create a team.

Shows the options to create a team or join a team with a code after pressing 'join or create a team'

Step 2: Clicking on “Create a team” brings up a window with options to create a template from scratch, select from an existing template (details of each template are in the below sections), or you can apply a template you’re already using for an existing team towards a new team.

Shows the template options in microsoft teams.

 

Step 3: If you decide to select a template, it will show you what channels and apps come with this template. Below shows the channels and apps for the Adopt Office 365 template.

Channels and apps that come with Adopt Office 365 template.

Step 4: After you click “Start”, it will ask you what sensitivity levels you want to set for your team which are configured in the Security & Compliance Center. For example, in our organization, the options are:

  • Public – Business data for public consumption
  • General – Business data that is not intended for public consumption but can be shared with external partners. This includes a company internal telephone directory, organizations charts, etc.
  • Confidential – private team only: Sensitive business data such as contracts, security reports, sales account data, forecast summaries.
  • Highly confidential – private team only: Very sensitive business data such as employee and customer information, passwords, source code, pre-announced financial reports.
  • Top secret – private team only: Top secret documents only for executives
  • Personal – private team only: Non-business data, for personal use only

Choose public, general, or confidential sensitivity levels

Step 5: Before you create the team you can give it a name, input a description, and customize the channels by modifying the channel names or adding or removing channels depending on your needs.

Displays the fields to input your team name, descriptions, and customize channels

Step 6: Once you’ve created the team, it would look something like this.

*Note that the apps pre-installed with the template will show up in the header.

Image of what it looks like in teams after the new team has been created.

 

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More details on Teams Templates for Microsoft Teams

For your convenience, consult the tables below which include the designated use, pre-defined channels, and apps that each template comes with to see which one would be best suited for your organization.

For all of the Templates listed below, general default elements that come with every team and every channel include:

  1. Posts – This is where you can have conversations with your team members
  2. Files – This is where you can store and share files that are relevant to your channel topic
  3. Default apps – These are additional tools added to the channel that you can customize to fit your needs

Manage a Project – Teams Template

Purpose Template Channels Default apps
Use this template to coordinate your projects. Manage tasks, share documents, conduct project meetings, and document risks and decisions with this template for general project management.
  • General
  • Announcements
  • Resources
  • Planning
  • Approvals
  • Bulletins
  • Lists
  • Milestones
  • OneNote
  • Power Automate
  • SharePoint Pages
  • Tasks by Planner and To Do
  • Wiki

Results after using the Manage a Project Teams template

 

Manage an Event – Teams Template

Purpose Template Channels Default apps
Use this template to improve your event management and collaboration. Manage tasks, documents and collaborate on everything you need to deliver a compelling event. Invite guest users to have secure collaboration inside and outside of your company.
  • General
  • Announcements
  • Budget
  • Content
  • Logistics
  • Planning
  • Marketing and PR
  • Approvals
  • Bulletins
  • Employee Ideas
  • Issue Reporting
  • Milestones
  • OneNote
  • Power Automate
  • SharePoint Pages
  • Tasks by Planner and To Do
  • Website
  • Wiki
  • YouTube

Results after creating a Team using the Manage an Event Teams template

Onboard Employees – Teams Template

Purpose Template Channels Default apps
Use this template to create a central experience to onboard new employees. Improve your culture and streamline your employee onboarding with this central team for resources, questions, and a bit of fun.
  • General
  • Announcements
  • Employee Chat
  • Training
  • Bulletins
  • Communities
  • Employee Ideas
  • Milestones
  • Power Automate
  • Tasks by Planner and To Do
  • Wiki

 

Results when creating a team using the Onboard Employees Teams template

Adopt Office 365 – Teams Template

Purpose Template Channels Default apps
Use this template to create a Champion community to drive Microsoft adoption. Help build, grow, and sustain your Champions community rollout by evangelizing and helping your peers with the new technology.
  • General
  • Announcements
  • Champions Corner
  • Team Forms
  • Calendar
  • Bulletins
  • Channel calendar
  • Milestones
  • Wiki

Results after making a team using the Adopt Office 265 Teams template

Organize Help Desk – Teams Template

Purpose Template Channels Default apps
Use this template to bring resources together to build your Help Desk. Collaborate on documentation, policy, and processes that support your helpdesk. Integrate your existing ticketing system or use our template to manage requests.
  • General
  • Announcements
  • FAQ
  • Bulletins
  • Issue Reporting
  • OneNote
  • Power Automate
  • Praise
  • Tasks by Planner and To Do
  • Wiki

Results when using the Organize Help Desk teams template

Incident Response – Teams Template

Purpose Template Channels Default apps
Use this template to centralize communication and critical resources for your crisis management or incident response team. Within this Team, you can include many different types of files to help create a central place for all your documents. Use online meetings to improve information flow and situational awareness.
  • General
  • Announcements
  • Logistics
  • Planning
  • Recovery
  • Urgent
  • Approvals
  • Bulletins
  • Excel
  • Inspection
  • Milestones
  • OneNote
  • Power Automate
  • SharePoint
  • Tasks by Planner and To Do
  • Wiki

Results when using the Incident Response Teams template

Crisis Communications – Teams Template

Purpose Template Channels Default apps
Use this template to create a place for your team to coordinate on a major crisis. Centralize collaboration for your crisis team across business units and help create business continuity plans, share remote working tips, track customer communication, and keep everyone in the loop with announcements and news.
  • General
  • Announcements
  • World News
  • Internal Comms
  • External Comms
  • Approval Requests
  • Customer Escalations
  • Executive Update
  • Planning
  • Logistics
  • Approvals
  • Bulletins
  • Issue Reporting
  • OneNote
  • Power Automate
  • SharePoint
  • Tasks
  • Tasks by PLanner and To Do
  • Website

Results when using the Crisis Communications Teams template

Manage a Store – Teams Template

Purpose Template Channels Default apps More Info
Use this template to bring your retail employees together in one central experience to manage tasks, share documents and resolve customer issues. Integrate additional applications to streamline shift start & end processes.
  • General
  • Shift Handoff
  • Store Readiness
  • Learning
  • Approvals
  • Inspection
  • Shifts
  • Tasks by Planner and To Do
  • Wiki
Member permissions:

  • Prevent members from creating, updating, or removing channels
  • Prevent members from adding or removing apps
  • Prevent members from creating, updating, or removing connectors

Results when using the Manage a Store Teams template

Bank Branch – Teams Template

Purpose Template Channels Default apps
Use this template to centralize collaboration for your bank branch employees across Huddles, Customer Meetings, Business Processes such as Mortgage Collaboration, and keep everyone in the loop with Announcements and Kudos.
  • General
  • Announcements
  • Huddles
  • Customer Meetings
  • Approvals Request
  • Coaching
  • Skills Development
  • Loan Processing
  • Customer Complaints
  • Kudos
  • Fun Stuff
  • Compliance
  • Approvals
  • Bulletins
  • Channel calendar
  • Employees ideas
  • Issue Reporting
  • Praise
  • Shifts
  • Wiki

Result when using the Bank Branch Teams template

Patient Care – Teams Template

Purpose Template Channels Default apps
Use this template to Streamline healthcare communication and collaboration within a ward, pod, or department. The template can be used to facilitate patient management, as well as the operational needs of a ward.
  • General
  • Announcements
  • Huddles
  • Rounds
  • Staffing
  • Training
  • Approvals
  • Bulletins
  • Inspection
  • Lists
  • Shifts
  • Tasks by Planner and To Do
  • Wiki

Results when using the Patient Care Teams template

Hospital – Teams Template

Purpose Template Channels Default apps
Use this template to streamline communication and collaboration between multiple wards, pods, and departments within a hospital. This template includes a set of base channels for hospital operations and can be self extended to include specialties, ad-hoc.
  • General
  • Announcements
  • Compliance
  • Custodial
  • Human Resources
  • Pharmacy
  • Approvals
  • Bulletins
  • Employee Ideas
  • Inspection
  • Lists
  • Shifts
  • Tasks by Planner and To Do
  • Wiki

Results when using the Hospital Teams template

Quality and Safety – Teams Template

Purpose Template Channels Default apps
Use this template to centralize communication, access to resources, and plant operations with a Manufacturing Plant team. Include policy and procedure documents, training videos, safety notices, shift handover processes.
  • General
  • Announcements
  • Maintenance
  • Line 1
  • Line 2
  • Line 3
  • Health and Safety
  • Training
  • Fun Stuff
  • Approvals
  • Inspection
  • Issue Reporting
  • Shifts
  • Tasks by Planner and To Do
  • Wiki

Results when using the Quality and Safety Teams template

Retail for Managers – Teams Template

Purpose Template Channels Default Apps More Info
The Retail for Managers template is ideal for creating a team for a set of managers to collaborate across stores/regions, etc.
  • General
  • Operations
  • Learning
  • Approvals
  • Inspection
  • Tasks by Planner and To Do
  • Wiki
Member permissions:

  • Prevent members from creating, updating, or removing channels
  • Prevent members from adding or removing apps
  • Prevent members from creating, updating, or removing connectors

Result when using the Retail for Managers Teams template

Manage Volunteers – Teams Template

Purpose Template Channels Default apps
The Manage Volunteers template is ideal for collaborating on everything you need to empower volunteers. Manage tasks, documents and collaborate on everything you need to empower volunteers in your organization. Integrate with the Cloud for Nonprofit Volunteer Management app.
  • General
  • Announcements
  • Reporting
  • Volunteer Management
  • Engagement Opportunities
  • Volunteer Onboarding
  • OneNote
  • Power Apps
  • Power BI
  • SharePoint
  • Tasks by Planner and To Do
  • Website
  • YouTube

Results when using the Manage Volunteers Teams template

 

To summarize this huge load of information, the Microsoft Teams templates are a useful way to customize how your teams are run based on what works for you and your organization. With the various template options and endless customization capabilities, you are sure to find one that works for you. Still struggling to increase the productivity of your team and haven’t figured out the right way to work online? Start by booking a consultation below:

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