Managed Services

& Employee Experience Excellence Programs

Empowering Digital Transformation for Mission-Driven Organizations

Digital transformation is not a one-time event; it’s a continuous journey. At Creospark, we deliver managed services and employee experience programs that evolve with your organization’s needs. Whether you’re in the non-profit, government, or financial sector, we act as an extension of your team to help you unlock the full potential of Microsoft technologies.

Technical Excellence & Support Programs

Technical help and guidance where you need it, when you need it.

Our Technical Excellence program meets your support needs where they’re needed most in a cost-effective way. We offer technical support from planning and custom development to configuration support and training. We keep your IT team up-to-speed on the latest technology, assist your users with on-demand support issues, and ensure your solution is as effective as possible.

Scalable IT for Modern Work Places

Our Technical Excellence Program provides cost-effective, expert support across the Microsoft ecosystem — from planning and development to security and training.

Ideal for:

Organizations without a dedicated IT department
Teams needing hybrid work support or rapid issue resolution
IT departments seeking to extend their capabilities

What We Offer:

On-Demand Technical Support & Development – Get expert help with Microsoft 365 configuration, development, and troubleshooting.

Endpoint & Device Management – Secure laptops and mobile devices with enterprise-grade policies to protect sensitive data

Licensing & Training Services – Optimize your Microsoft 365 licensing and empower your team with tailored training and governance.

Security, Identity & Threat Protection – Implement best practices like MFA, data backups, and proactive threat detection to safeguard your organization.

Employee Experience Excellence Programs

Build a Digital Workplace That Works for Everyone

A group of young dynamic employees, meeting in a public space, showcasing how technical managed services and technical support programs can empower hybrid workforces

We help you create a collaborative, secure, and engaging digital workspace that grows with your team — from Intranet launches to Microsoft Teams adoption and beyond.

Ideal for:

Rapidly growing teams struggling with documentation and communication
Organizations with siloed processes
Teams needing proactive digital workspace support

How We Help

Strategic Planning & Change Management

Prepare your teams for change and align technology with your mission.

Knowledge Management & Collaboration

Unlock internal knowledge and reduce time spent searching for information.

Continuous Feedback & Improvement

Establish feedback loops to refine employee experiences over time.

Governance & Training

Ensure consistent tool usage and eliminate shadow IT with clear policies and hands-on training

Content Strategy & Engagement

Drive intranet adoption with compelling, relevant content and full-service content creation.

Data-Driven Decision Making

Use analytics to understand how your teams work and make informed improvements.

ROI & Productivity Gains

Measure the impact of your digital workspace — even small time savings can lead to major returns.

Microsoft 365 Integration

Maximize your investment by leveraging the full suite of Microsoft tools, reducing reliance on third-party apps.

Workflow Automation & AI Enablement

Streamline operations with Power Platform and Microsoft Copilot to boost productivity and reduce manual tasks.

Ready to Transform Your Organization?

Let’s build a digital foundation that empowers your people, protects your data, and drives your mission forward. Download the Microsoft Copilot Ultimate Prompt Guide. Discover how generative AI can elevate your team’s productivity.

Get you Copilot eBook