Creospark is a remote-first organization, which means our intranet is where employees go first for HR information. Policies, benefits, onboarding resources, and everyday guidance all live in one place and they need to be easy to find, understand, and trust.

As the organization grows, keeping intranet content accurate and consistent becomes more challenging. A single policy update can impact multiple pages, and over time, similar explanations can start to look different depending on where they appear. Even when information exists, employees may still reach out to HR if the content isn’t clear or easy to scan.

This is where Microsoft Copilot has made a noticeable difference for our HR team.

Before Copilot, intranet updates required rewriting the same content across multiple pages, manually formatting text, and double-checking for inconsistencies. Even small changes took time, and there was always a risk that one page would be missed.

After Copilot, HR creates reusable, plain-language content once and confidently applies it across the intranet with consistent formatting and tone, making updates faster and easier to manage.

Instead of rewriting the same content over and over, we use Copilot to help us create clear, reusable sections that can be copied and pasted across the intranet. 

We start with the source document and ask Copilot things like:

• “Create a reusable intranet content block explaining PTO eligibility and how to request time off, written in plain language.”

Copilot helps turn longer, more technical text into employee-friendly language that works across multiple pages. When content needs to be reused, we also ask:

• “Rewrite this section so it can be reused across multiple HR intranet pages without referencing a specific policy document.” 

Formatting is another area where Copilot saves time. Before pasting content into SharePoint, we prompt:

• “Format this content so it can be copied and pasted directly into SharePoint with clear headings and bullet points.” 

And when pages start to feel repetitive or inconsistent, we use prompts like:

• “Standardize the tone of this content to match our HR intranet style and remove duplicate or repetitive language.” 

All final content is still reviewed and approved by HR. Copilot doesn’t replace judgment or accountability; it simply removes the manual effort that slows things down.

To make this approach effective, we focus on creating reusable content blocks, maintaining a single-source version for key HR information, and regularly reviewing intranet pages. Simple visuals, such as before-and-after page layouts, sample content blocks, or highlighted Copilot prompt, also help reinforce clarity and consistency for employees.

Since adopting this approach, intranet updates take less time, content is more consistent, and employees are more confident using the intranet as a reliable source of information. For a remote-first team, that trust is essential.

At the end of the day, a good HR intranet isn't about having more content. It's about having clear, current, and consistent information. Copilot helps us get there, one page at a time.