Intranet success looks different for every organization. But no matter how you define success, your intranet investment mandates user adoption, and stakeholders and project sponsors want to see ROI. A company’s digital workspace must attract users, make them feel at home, and encourage them to stick around.
In this session, we’ll show you:
Why monitoring is key to intranet health
How to define success for your organization and your department
How to choose the right KPIs and benchmarks for success, including:
What to track to prove success/ROI.
What to track to make data-driven actionable change
What to track to understand how your organization is working
How to track success and what tools are available to you today, including demos!
While this session is directed toward those looking to understand the who, what, where, when, why, and how of defining success, all are encouraged to attend. And don’t worry–we leave time for Q&A at the end.
Carolyn has spent over seven years in the web development industry and worked on more than 50 projects. Her responsibilities as a Business Analyst are to listen to clients’ needs, understand their business, and work with them to build a successful plan for the project. Carolyn excels at creating solutions that improve employee experience and increase user adoption.
Carolyn also spent several years as a web developer. Her technical coding and Microsoft 365 background make her an invaluable asset to the team. She understands the strengths and limitations of Microsoft 365 and knows the diverse ways SharePoint, the Power Platform and Microsoft 365 can be used to solve business problems. She also can translate client needs into information that developers understand.
John White (Data Platform and Microsoft 365 Apps and Services MVP + CTO at tyGraph)
John is the Chief Technical Officer at tyGraph. He has spent 22 years in the Information Technology space and possesses a skill set that spans both architecture and development. He has been instrumental in delivering projects and applications that have been recognized with both local and global awards from Microsoft and IBM. Over the past decade, he has become increasingly focused on the Microsoft SharePoint and Business Intelligence platforms and has become an expert with the latest that these platforms have to offer.
Norm Young (Microsoft 365 Apps and Services MVP + Director of Collaborative Analytics at tyGraph)
With over 20 years of Information Technology experience, Norm is a Microsoft MVP and seasoned data professional with extensive expertise within the collaboration space using Microsoft 365 and the Power Platform. He is also a blogger (normyoung.ca), speaker and contributor to the community.
Join us on Thursday, April 27th, from 11:00 AM to 12:00 PM PST / 2:00 PM to 3:00 PM EST. If you have questions that you want to make sure our team gets to, send them here
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