The future is not just on the horizon; it’s here now, transforming the way public sectors operate. Learn from our experts, Eric Overfield and Cristal Amurao, on how you in the public sector can leverage tools like Microsoft 365 Copilot and Copilot Studio to make everyday tasks simpler and more efficient.  

Keeping Data Safe

One big concern with new technology is keeping our information secure. Eric explained that Microsoft 365 Copilot makes sure that your data stays safe inside your organization. It uses something called the Microsoft Graph to pull in information only from approved places, so nothing leaks out. 

Real-Life Examples of AI at Work

Crystal showed us some easy ways AI can help in public services:

1. Procurement:
   Copilot can quickly summarize requirements and create the documents needed for buying goods or services, saving time and reducing errors.
2. Public Service:
   Imagine a friendly chatbot on a government website that answers your questions about local events or helps with simple rules—making it easier for everyone to get the right information.
3. Budget Management:
   Copilot can review financial data and generate reports, helping officials stick to their budgets and make smarter decisions with money.
4. Courtroom Assistance:
   In courtrooms, Copilot can help by summarizing legal documents and keeping track of case details, making legal work more efficient.

The Simple AI Journey

Crystal broke down the steps for using AI into three easy parts:

1. Start:
   Begin with Microsoft Copilot Chat to handle everyday tasks automatically.
2. Buy:
   When you’re ready for more features, upgrade to Microsoft 365 Copilot. This unlocks advanced tools for handling more complex work.
3. Extend:
   Finally, customize the system to create your very own AI helpers for different teams or departments.

Whats Next

The webinar  ended with a clear call to action:

• Try out Microsoft Copilot Chat to see its benefits in everyday tasks.
• Consider upgrading to Microsoft 365 Copilot for more advanced needs.
• Join the next event on AI in the public sector, happening on April 23, 2025, at the Microsoft Canada head office in Toronto. (https://info.creospark.com/journey-to-ai-adoption)

Key Takeaways

• Productivity Boost: AI tools like Microsoft 365 Copilot can help government offices work faster and smarter.
• Support, Not Replacement: These tools are here to support human workers—not to take their jobs.
• Secure and Safe: Your data is kept secure and only used within your organization.
• Easy to Use: From procurement to public service, AI can be applied in many simple and effective ways.
• Step-by-Step Approach: Start small, learn, and expand your use of AI gradually.

Thank you for reading. We hope you feel inspired to explore the benefits of AI in the public sector and see how simple steps today can lead to big improvements tomorrow! Watch the full webinar here to hear more about Copilot usage within the public sector.

To learn more about using Microsoft 365 Copilot to increase your team’s efficiency, schedule a call here.